Being safe on holidays

Health is our most precious thing in life. To provide a safe and healthy environment for our guests, we and our employees have developed safety guidelines which we continuously adapt to the legal requirements. It is very important to us to make your holidays at the Gaspingerhof as pleasant and safe as possible.

All surfaces and contact points in all public areas will be regularly cleaned and disinfected. The possibility of hand disinfection is guaranteed throughout the hotel.

All amenities at the Hotel Gaspingerhof are exclusively reserved for guests of the Hotel Gaspingerhof and Apartments Bergjuwel.

  • Hotel bar
  • Hotel restaurant
  • SPA areas “Water” and “Fire”

At the Gaspingerhof there is ample space to guarantee the minimum distance of one metre. Where this is not possible, we ask you to wear a face mask/cloth.

Buffets are reduced to a minimum. Our trained staff will serve you wearing face masks and will increasingly serve the food directly to the table. In our cosy parlours, in the spacious dining room and in the garden we guarantee the legal minimum distance between the tables.

Our employees are regularly subjected to corona PCR tests. All our employees are well trained, wear a face mask over their smiling faces and will of course regularly wash and disinfect their hands.

Pre-check-in conveniently from home: Use our digital pre-check-in to avoid waiting times and so that your holiday can start even faster! Strategic points such as the reception and SPA reception have been equipped with protective screens.

Book your holidays at Gaspingerhof without any risk!

The following cancellation policy applies:

  • no cancellation fees for cancellations up to 7 days prior to arrival, also valid for existing bookings
  • for cancellations up to 6 days prior to arrival we charge 50 % of the total booked amount
  • no deposit required
  • for timely cancellations we will charge €30 handling  fee

We kindly ask you to consider rebooking instead of cancelling!

  • Cancellations free of charge (valid for reservations until April 2021) is possible at any time if all trips cannot be taken due to travel warnings, quarantine regulations or similar.
  • We will be happy to convert your deposit into a voucher that does not expire and can be redeemed at any time on your desired date. On request we will of course refund the deposit.


Travel cancellation insurance

To avoid cancellation fees we recommend taking out a travel insurance. At the Gaspingerhof, you can book your “Corona protection” directly with your reservation!

BONUS for direct bookings: If you take out the Europäische Hotelstorno Plus insurance directly with your reservation we will pay 20% of the insurance premium. The amount will be granted as a voucher redeemable during your stay.

The Hotel Cancellation Plus and Premium covers the following reasons in case of cancellation or interruption of the trip by the guest:

  • The guest has contracted COVID-19
  • A close relative or a person living in the same household has contracted COVID-19 and the presence of the guest is urgently needed at home
  • fever and suspected corona, even if the test result is negative later
  • A positive test result without symptoms
  • A close relative in the common household has fallen ill and the guest must be placed in quarantine

The wellness facilities will be open for our guests. In the entire SPA area, our trained staff will take care to maintain the required distancing and here we also appeal to personal responsibility. This is where you will benefit from the spaciousness of our SPA worlds!

Contact us

If you have any questions please contact us by phone at +43 (5284) 5216-0 or by email at

Smiling under our face masks and keeping a little more distance, we are all highly motivated to finally be able to offer you pleasurable holiday moments in the beautiful natural surroundings of the Zillertal Alps.

We say THANK YOU for this unique solidarity, which once again encourages us to embrace the future with hope.

All our best wishes
Family Hörl and the Gaspingerhof team

Winter Holidays 2020/2021

We look forward to the ski season in the Zillertal Arena from 04.12.2020 – 11.04.2021. This winter will be different, however we at Gaspingerhof will do everything to make your ski and winter holidays in the largest ski area of the Zillertal a memorable and safe experience.

Safe holiday planning & booking

Plan ahead for your winter holidays without any worries.

  • No fees apply for cancellations up to 21 days prior to your date of arrival.
  • Tip: When making a reservation, let us take out a travel insurance for you with the Europäische Reiseversicherung which also covers COVID-19. We pay 20% of the insurance premium, granted as a voucher redeemable during your stay.
  • Click on the link below to find all information about safe holiday planning, our cancellation policy and our safety measures during your stay.

Being safe on holidays

From the hotel into the gondola lift

The Hotel Gaspingerhof is located directly at the ski slope in Gerlos and has a heated underground connection to the gondola lift Dorfbahn. The valley station features changing facilities and ski lockers. Escalators and a lift take skiers effortlessly to the sports shop with ski rental and to the 10-person gondola. Even in the high season the lift station is not crowded.

Doorstep skiing

Skiing in the Zillertal

With 147 kilometres of perfectly groomed slopes accessed by 52 cable cars and lifts the ski area Zillertal Arena offers limitless terrain and plenty of space. Modern snow-making facilities ensure 100% snow reliability from December to mid-April. Additional safety measures will be implemented in the ski area.

Your advantages at the Hotel Gaspingerhof:

  • Underground connection to the gondola lift Dorfbahn Gerlos
  • Directly located at the ski piste, downhill run to the hotel
  • Snow-sure from December to mid-April
  • Ski passes available at the hotel reception – no queuing at lift cash desks

Winter Holidays at the Gaspingerhof

Safety in the Ski Area

Gentle winter in the Zillertal

Discover the winter wonderland off the ski slopes: on foot, on snowshoes or on cross-country skis. Breathe the crisp winter air, connect with nature and experience the stillness of winter.

Winter off the slopes


Top Winter & Ski Offers