SPA Opening Hours
Spa Area „Water”
in the main hotel building
- Opening hours indoor pool from 7.00 a.m. to 8.00 p.m.
- Opening hours outdoor pool from 8.00 a.m. to 8.00 p.m.
- Textile and family sauna
- Infrared cabin
- 2 relaxation areas in the swimming pool area
- Relaxation lounger (magnetic resonance, vibration, music)
Sauna area & heat experiences
open between 12.00 p.m. and 8.00 p.m.
- Panoramic sauna in the garden – 90° C, 10% humidity
- Outdoor Kneipp basin and plunge pool
- Soft sauna – 60°, 50% humidity
- Roman steam room – 45°, 100% humidity
- Hot air room – 60°, 15% humidity
- 2 relaxation areas in the sauna area
Spa Area “Fire”
on the upper floor of the new building Bergjuwel, open from 10.00 a.m. to 8.00 p.m.
- Arolla pine sauna – 90° – 10% humidity
- Aromatherapy salt steam room – 55°C – 50% humidity
- Herbal steam room – 50°C – 80% humidity
- Relaxation room with gallery
- 5 massage & beauty treatment rooms
To accommodate your preferred date and time, we recommend that you book your treatments directly at check-in at the hotel or spa reception.
We will also be happy to consider whether you prefer a female or a male therapist.
We kindly ask you to arrive at our spa reception 5 minutes ahead of time and relax over a cup of tea. Prior to your spa treatment we would advise changing into a bathrobe and slippers. For some treatments we will provide disposable briefs for men and women.
Please make sure to drink enough to maximize the benefits of sauna bathing and treatments.
If you are late, your treatment time may be shortened, and the same treatment price will apply.
Please let us know the day before if you need to cancel or reschedule an appointment. If you cancel with less than 7 hours’ notice on the day of your appointment you will be subject to 70% of the treatment cost. We ask for your understanding that for no-shows and cancellations with less than 7 hours’ notice the full price will be charged according to the current price list.
Children under 16 are not allowed in our spa area. For the protection of minors, treatments are only available to guests of 16 years and over.
Our spa & wellness environment is one of tranquility and peace. We ask you to refrain from loud conversations and to leave your mobile phone in your room.
Please advise us of any health conditions when making your appointment. In accordance with the General Data Protection Regulation, we ensure to keep all information about you confidential.
Please note that pool and sauna areas can be slippery. We accept no liability for accidents caused by yourself. Many of our spa products can be purchased to take home with you.