Information about your stay

Check-in from 3.00 p.m. / Check-out before 10.00 a.m.

Early check-in or late check-out available on request and subject to availability

Changing rooms are available for guests arriving early or departing late, so you can make the most of your arrival and departure days on the slopes, on the cycle paths or in the spa area.

Tablet check-in on your arrival! Please complete the online check-in form in advance to save time when you arrive. On arrival we then only need your signature. IMPORTANT: Please note that the form has to be completed for each room. If you have booked several rooms, please complete the form again for each additional room with the respective fellow travellers. Thank you for your cooperation!

Prices are per person per night including Gaspinger’s half board plus and all taxes, excluding local tax of €2.60 per person per day.
Gaspinger’s half board plus starts at 2.30 p.m. on the day of arrival and ends at 10.00 a.m. on the day of departure.
Services not used cannot be refunded.
Reduction when booking with breakfast only: €25 per full-paying guest and €15 for guests in an extra bed.
Supplement of 30% for single occupancy of a double room or suite; during peak holiday periods at Christmas, New Year’s Eve and in February, the supplement is 50%.
Children’s prices when sharing a room with 2 full-paying guests: 0 – 11.99 years including children’s menu (surcharge for full menu €28 per child); from 12 years including half board plus. Discount of 20% for the 3rd and 4th person aged 15 and over.
Subsequent price reductions on already booked packages or services are not possible.

Supplements:
Underground garage €15 per night/car
Dogs €25 per day (without food)
Christmas supplement adults €52 / children €39
New Year’s Eve supplement adults €72 / children €50
Weekend supplement €15 per person per day

In the event of unforeseeable economic developments or changes in tax rates, the hotel is entitled to make corresponding price adjustments. All information subject to change; errors and omissions excepted.

• Up to 31 days before arrival: free cancellation; 30 to 15 days before arrival we charge 40% of the total package price
• Up to 7 days before arrival: 70% of the total package price
• In the last week before arrival we charge 90% of the total package price
• In the event of no-show or early departure we charge 100% of the total package price

The following conditions also apply to bookings in the peak winter season:

14/02/2026 to 08/03/2026

• A complimentary cancellation of the accommodation contract is possible up to 3 months before the agreed day of arrival of the guest by giving notice. Outside this period, in accordance with §5.5, cancellation fees are payable:
• 90 to 31 days before arrival we charge 40% of the total package price
• 30 to 8 days before arrival we charge 70% of the total package price
• In the last week before arrival we charge 90% of the total package price
• In the event of no-show or early departure we charge 100% of the total package price

In addition, the Austrian Hotel Contract Conditions apply.

These cancellation conditions apply regardless of whether the cancelled rooms are fully or only partially re-let. The same applies in the event of early departure.

In the case of a cancellation made within the applicable deadline, a processing fee of €30.00 will be retained.
For your own peace of mind, we recommend taking out travel cancellation insurance.