Booking Information & Good to Know
Our reception team is happy to assist you daily from 8.00 to 22.00 during the summer season (July to the beginning of October) and during the winter season (December to Easter). In the off-peak season, our reception is staffed from 8.30 to 17.00. Feel free to e-mail us at info@gaspingerhof.com or call us at +43 5284 5216-0
Please find below important information for your holidays at the Gaspingerhof. If you would like us to send you a personalised offer, please fill in our inquiry form.
Cancellation policy Gaspingerhof according to AGBH, 2006
- For cancellations up to 31 days prior to the arrival date no cancellation fee will be charged.
- For cancellations from 30 to 15 days prior to the arrival date we will charge 40% of the total booked amount.
- For cancellations up to 7 days prior to the arrival date we will charge 70% of the total booked amount.
- We charge 90% of the total booked amount for cancellations in the last week before the arrival date.
- In case of no-show or premature departure we charge 100% of the total booked amount.
The following conditions apply for the winter peak season:
21.12.2024 – 05.01.2025
15.02.2025 – 09.03.2025
Free cancellation of the contract for accommodation is possible up to 3 months before the agreed arrival date of the guest by means of a unilateral declaration. Cancellation fees must be paid outside this period in accordance with §5.5:
- For cancellations up to 3 months prior to the arrival date no cancellation fee will be charged.
- For cancellations from 90 to 31 days prior to the arrival date we will charge 40% of the total booked amount.
- For cancellations from 30 to 8 days prior to the arrival date we will charge 70% of the total booked amount.
- We charge 90% of the total booked amount for cancellations in the last week before the arrival date.
- In case of no-show or premature departure we charge 100% of the total booked amount.
In addition, the General Terms & Conditions for the Hotel Industry apply.
This cancellation policy applies regardless of whether we are able to fill the vacancies. The same applies in the event of early departure.
For timely cancellations we will charge €30 handling fee.
We recommend taking out a travel insurance.
- The standard check-out time on your departure day is 11.00. On the day of arrival the earliest check-in time is 15.00.
- NEW: Tablet check-in on your arrival day! To save time on arrival, please complete our online check-in form in advance. We will then only need your signature on arrival. IMPORTANT: Please note that the form must be completed for each room. If you have booked more than one room, please complete the form for each additional room. Thank you for your cooperation!
We accept payment by cash, debit card, Mastercard, and Visa.
- Free parking spaces are available opposite the hotel.
- Underground car park: € 10 per day (€ 12 per day as of December 2024).
We also welcome your four-legged friends! We charge €19 per pet per day (excluding food; please bring your own dog blanket and basket). Please note that pets are not allowed in some rooms and suites, the dining room, our SPA areas, and on the sunbathing lawn. Any additional cleaning or repair costs will be added to your final bill.
- Prices are per person per night including half board plus and all taxes, except visitor tax of € 1.80 per person per day.
- Gaspinger’s half board plus starts on the arrival day at 14.30 and ends at 10.00 on the departure day.
- Services not used will not be refunded.
- Reduction for bed and breakfast only: € 25 per full paying person and € 15 per additional bed.
- Children’s reduction applies with min. 2 full paying adults per room.
- Reduction of 20% for 3rd and 4th person from 15 years.
- Single occupancy of double rooms and suites 30% surcharge. 50% surcharge during peak season Christmas, New Year’s Eve and February.
- Services may be adjusted or cancelled according to season and weather conditions. Errors and omissions excepted.
Special inclusive services apply for bookings made by Siemens AG in summer 2024. For detailed information please contact our hotel reception.
Sometimes the unexpected does occur and the long-awaited holiday needs to be cancelled or interrupted. To avoid cancellation fees, we recommend taking out a travel insurance. At the Gaspingerhof, you can book your travel insurance (incl. Covid coverage) directly with your reservation.
Visit the website of Europäische Reiseversicherung to calculate your insurance premium.
Good to know: With Europäische Reiseversicherung, insurance can also be taken out after you have booked your holidays. In this case, the insurance is valid after a 10-day waiting period after the conclusion date.