Booking Information and FAQs
Things to know about Gaspingerhof
Our reception is available daily from 8.00 to 22.00. You can call us under telephone number +43 (5284) 5216-0.
We are happy to send you an individual offer – please complete our inquiry form. If you have any questions, please e-mail us at info@gaspingerhof.com or call us.
From A to Z. Please find below important information for your holidays at the Gaspingerhof:
Booking information
- Daily rates are per person and night including ¾ luxury half board
- Price reduction of € 20 per full-paying person and € 12 per additional bed for overnight stays with breakfast
- 30% surcharge for single occupancy of double rooms and suites
- 3rd and 4th adult from age 15 – minus 20%
- Daily rates are per person and night including ¾ luxury half board
- Price reduction of € 15 per full-paying person and € 7 per additional bed for overnight stays with breakfast
- 50% surcharge for single occupancy of double rooms and suites
- 3rd and 4th adult from age 15 – minus 20%
Sometimes the unexpected does occur and the long-awaited holiday needs to be cancelled or interrupted. To avoid cancellation fees, we recommend taking out a travel insurance. At the Gaspingerhof, you can book your travel insurance (incl. Covid coverage) directly with your reservation.
Visit the website of Europäische Reiseversicherung to calculate your insurance premium.
Good to know: With Europäische Reiseversicherung, insurance can also be taken out after you have booked your holidays. In this case, the insurance is valid after a 10-day waiting period after the conclusion date.
- For cancellations up to 31 days prior to date of arrival no cancellation fee will be charged.
- For cancellations from 30 to 15 days prior to date of arrival we will charge 40% of the total booked amount.
- For cancellations up to 7 days prior to date of arrival we will charge 70% of the total booked amount.
- We charge 90% of the total booked amount for cancellations in the last week before the date of arrival.
- In case of no-show or premature departure we charge 100% of the total booked amount
In addition, the General Terms & Conditions for the Hotel Industry apply.
This cancellation policy applies regardless of whether we were able to fill the vacancies. The same applies in the event of early departure.
For timely cancellations we will charge €30 handling fee.
- Room reservations can only be accepted in written form.
- Package offers are only valid if booked in advance in written form. Reservations are binding after receipt of € 500 per room. We will not automatically confirm receipt of payment. Payments can me made via transfer to bank account: Raiffeisenkasse Gerlos: IBAN: AT27 3622 9000 0072 1084 BIC: RZTIAT22229 or let us have your credit card details.
- Surcharge for short stays for weekends during stays Thursday to Sunday: € 15 per person/night
- Christmas: € 45 per adult / € 35 per child
- New Year’s Eve: € 65 per adult / € 45 per child
General information
- Arrival: Your room will be ready from 15.00. Please let our reception know if you will be arriving later than 18.00.
- Departure: We kindly ask you to vacate your room by 11.00.
- Our reception will happily assist you with organizing a taxi transfer with an external taxi service. Please let us know the following details: pickup point, flight number, collection time, number of passengers, seat cushions for children required. Please pay your driver directly at the end of the trip.
- Children’s play room at the hotel with pirate’s ship, dolls, puppet show, ball pit
- Youth area with play station, table football, table tennis
- 143m² sports hall with bouldering wall, basketball, football and slackline to let off some steam
- In summer garden with swingset, slide and trampoline