Our cancellation conditions for your winter holidays 2020/2021:
In these uncertain times we want to offer you the highest flexibility in your holiday planning and therefore we have adjusted our cancellation policy for you.
We guarantee free cancellation if one of the following reasons apply:
- Border closure
- if our region is classified as a risk area with the highest category
- mandatory home quarantine after stay in our region
In all other cases, the following conditions apply:
- no cancellation fee up to 21 days before date of arrival
- up to 15 days before date of arrival 40 %
- up to 7 days before date of arrival 70 %
- in the last week before date of arrival 90 %
- In case of no-show or premature departure 100 % of the totally booked amount
Travel cancellation insurance
To avoid cancellation fees we recommend taking out a travel insurance. At the Gaspingerhof, you can book your “Corona protection” directly with your reservation!
BONUS for direct bookings: If you take out the Europäische Hotelstorno Plus insurance directly with your reservation we will pay 20% of the insurance premium. The amount will be granted as a voucher redeemable during your stay.
The Hotel Cancellation Plus and Premium covers the following reasons in case of cancellation or interruption of the trip by the guest:
- The guest has contracted COVID-19
- A close relative or a person living in the same household has contracted COVID-19 and the presence of the guest is urgently needed at home
- fever and suspected corona, even if the test result is negative later
- A positive test result without symptoms
- A close relative in the common household has fallen ill and the guest must be placed in quarantine