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Things to Know about Gaspingerhof
Booking Information and FAQs
Our reception is available daily from 8.00 to 22.00. You can call us under telephone number +43 (5284) 5216-0.
We are happy to send you an individual offer – please complete our inquiry form. If you have any questions, please e-mail us at info@gaspingerhof.com or call us.
From A to Z. Please find below important information for your holidays at the Gaspingerhof:
- Arrival and departure
- Arrival: Your room will be ready from 15.00. Please let our reception know if you will be arriving later than 18.00.
- Departure: We kindly ask you to vacate your room by 11.00.
- Our reception will happily assist you with organizing a taxi transfer with an external taxi service. Please let us know the following details: pickup point, flight number, collection time, number of passengers, seat cushions for children required. Please pay your driver directly at the end of the trip.
- Barrier-free holidays
Guests with disabilities will find spacious and wheelchair-accessible rooms. However, since our hotel is a traditional building we could not implement barrier-free access in all areas.
- Cancellation policy
For cancellations, the following terms and conditions apply:
- For cancellations up to 31 days prior to date of arrival no cancellation fee will be charged.
- For cancellations from 30 to 15 days prior to date arrival we will charge 40% of the total booked amount.
- For cancellations from 14 days prior to date of arrival we will charge 70% of the total booked amount.
- For no-shows and early departure we will charge 100% of the total booked amount.
For timely cancellations we will charge €30 handling fee.
The General Terms and Conditions for the Austrian Hotel Industry apply.
- Changing room
A changing room and showers are available for guests who check in early and/or check out late – conveniently located in the underground passage between the hotel and the Dorfbahn gondola lift.
- Check-in
Save time and hassle with our advance online check-in form which we will provide you via e-mail before your arrival. All we will need upon your arrival is your signature on the registration form.
- Children
- Childcare at the hotel for children aged 5 years and over from mid-December to mid-March, daily (except Saturdays) from 16.00 to 22.00
- Children’s paradise in the ski area with childcare for children aged 1 year
- Food intolerances
We will gladly prepare special dishes for guests with food intolerances or allergies. We kindly ask you to inform us of your wishes before arrival.
- Green Option – Sustainability
Green Option: Sustainability is very important for us. For years, we have been using cleaning agents without chemicals. Now we’re taking a step further: If a guest dispenses with cleaning of their room, please let our reception know the evening before. We will reward you with a glass of Prosecco at the hotel bar.
- Holiday packages
Packages are only valid if booked in advance and in writing. The services of the packages published on the website at the time of booking apply.
- Internet
We provide free and unlimited Internet access throughout the entire hotel.
- Music-entertainment
- several times per week live music at the hotel bar
- 1 x per week karaoke at Gaspi’s
- Non-smoking
All our rooms, dining rooms, wellness area, children’s facilities, Apartments Bergjuwel and Gaspis Bar are non-smoking areas. We ask you to smoke only outdoors on the balcony and near the terrace.
- Package offers
Summer
- Daily rates are per person and night including ¾ luxury half board
- Price reduction of € 20 per full-paying person and € 12 per additional bed for overnight stays with breakfast
- 30% surcharge for single occupancy of double rooms and suites
- 3rd and 4th adult from age 15 – minus 20%
Winter
- Daily rates are per person and night including ¾ luxury half board
- Price reduction of € 20 per full-paying person and € 12 per additional bed for overnight stays with breakfast
- 50% surcharge for single occupancy of double rooms and suites
- 3rd and 4th adult from age 15 – minus 20%
No reimbursement for meals not taken.
- Payment
We accept payment in cash, Maestro, Eurocard, Visa.
- Pet policy
Dogs are only welcome to stay if requested in advance. We charge € 19/day without food.
- Price list
All prices and information are without obligation and subject to change. Errors and omissions excepted. There is no legal claim on the indicated services. In the case of unforeseeable economic developments or changes in tax rates, the hotel is entitled to price adjustments.
- Reservations
- Room reservations can only be accepted in written form.
- Package offers are only valid if booked in advance in written form. Reservations are binding after receipt of € 500 per room. We will not automatically confirm receipt of payment. Payments can me made via transfer to bank account: Raiffeisenkasse Gerlos: IBAN AT42 3636 0000 0012 1087, BIC RZTIAT22360 or let us have your credit card details.
- Reception
Our reception is available daily from 8.00 to 22.00. You can call us under telephone number +43 (5284) 5216-0.
- Ski lockers
Our hotel is connected to the new 10-person gondola lift “Dorfbahn Gerlos” via an underground passage. In the lower terminal you will find a sports shop, ski rental service and a ski depot. Our guests can book their ski lockers in advance. [Ski locker advance reservation form]
- Ski pass sale
Sale of ski passes: Zillertaler super ski pass – valid for 2 days or more – are available at the hotel reception. No queuing at the cash desk of the lifts necessary.
- Ski rental
Our guests receive minus 10% discount at Sport Huber.
- Siemens Summer 2019
Special conditions apply for bookings made by Siemens AG – summer 2019:
- special booking and cancellation conditions
- special inclusive services
The following types of accommodation can be booked:
- at the hotel – double room with shower/WC
- at Hanni Haus – holiday apartment situated 500 metres from the hotel
For detailed information please contact the reception at the hotel.
- Surcharges
- Surcharge for short stays for weekends during stays Thursday to Sunday: € 15 per person/night
- Christmas: € 45 per adult / € 35 per child
- New Year’s Eve: € 65 per adult / € 45 per child
- Underground car park
Underground car park is available at € 10 per day/car with direct access to the main building.
Do you have any further questions? Please fill in the form below and send us your question.